Shipping & Service Duration Policy – CLARK

At CLARK, we are committed to delivering your orders as quickly and efficiently as possible. Please read our shipping and service duration policy carefully:

1. Order Processing Time

• All orders are processed within 1–2 business days (excluding weekends and public holidays).

• Orders placed after 4:00 PM will be processed the next business day.

2. Shipping Duration

• Cairo & Giza: Delivery within 1–2 business days.

• Other Governorates: Delivery within 2–4 business days depending on the location.

• Remote Areas: May take up to 5–7 business days.

3. Shipping Partners

We work with trusted and reliable courier services to ensure safe and timely delivery of your order.

4. Shipping Fees

• Free shipping on orders over EGP [your threshold, e.g. 1000].

• A flat rate of EGP [your fee, e.g. 50] applies to orders below the free shipping threshold.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS with your tracking number.

6. Delays & Exceptions

While we strive to meet the estimated delivery times, there might be delays due to:

• Weather conditions

• Courier delays

• National holidays

• Incomplete or inaccurate shipping information

We appreciate your understanding and will do our best to keep you informed in case of any unexpected delays.

7. Customer Support

If you have any questions about your shipment, please feel free to contact our support team at:
📧 [Insert your email]
📞 [Insert your phone number or WhatsApp]